Feedback Form - Surface Measurement Systems

Products

VGI

DVS

Feedback Form
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Please complete this form and let us know about your experiences with our products. Fields marked with * are compulsory

General Questions

Which equipment do you currently own / use?

Do you have any comments about the usability of your equipment?

Are there any additional applications for which you would like to be able use your equipment?

Do you have any comments or suggestions on ways in which we could improve our service or equipment?

Do you operate in any areas for which you would like new instruments?

Any other general comments?

Satisfaction Questions

Using the scales below, please indicate your satisfaction with our products and services, and the importance of the different factors in making your choice to buy new equipment (5 = very satisfied/important, 1 = dissatisfied/irrelevant)

	1	2	3	4	5
Satisfaction with current equipment
Satisfaction with technical support
Satisfaction with scientific support
Importance of price
Importance of reliability
Importance of CFR
Importance of technical/scientific support

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